Remote Support

Remote Support is a proficient application designed for screen sharing and precise remote control of devices, significantly enhancing the effectiveness of technical assistance by reducing support time by up to 60%. Especially tailored for SONY device users, it facilitates quicker resolution as compared to traditional voice-only support, leading to improved productivity and user satisfaction.

To fully leverage this capability, an additional operator tool is required, which can be acquired from Amazon. This tool is essential for the app's functionality, so be sure to secure this component for seamless service implementation. If your organization seeks multiple operator tools or wishes to conduct a trial before committing, direct contact for arrangements is advised.

Supporting a wide array of SONY devices, including various Xperia models and Xperia Tablets, the software ensures that a breadth of users can benefit from the enhanced support experience. By integrating it into your service toolkit, you provide a high-level support platform that is both efficient and user-friendly.

With the app, you're just a few steps away from streamlining your device support and elevating customer assistance standards.